Rewards Are Changing
At Willows, we're all about making your experience even more delightful, convenient, and rewarding. We're excited to introduce our brand new Rewards App, designed exclusively for our valued customers like you! Say goodbye to the hassle of carrying around a physical reward card and say hello to a seamless digital solution that puts the power of savings right at your fingertips.
Earning and Redeeming Made Effortless
With the New Rewards App, earning points towards your favourite treats has never been easier. Simply download the app, create your account, and start racking up points with every purchase you make. Whether it's your morning cup of joe, a scrumptious pastry, or a satisfying lunch, every visit gets you closer to exciting rewards.
I'm in, how does it work?
With every £1 spent, you'll earn 5 points that bring you closer to delightful rewards. And the fun doesn't stop there – once you accumulate 100 points, you can use them to savor a free coffee, or save up for a special family lunch. It's our way of making every visit a step towards unforgettable moments.
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Download the app today from the App Store or Google Play, and let's continue creating wonderful moments together – one cup, one bite, and one rewarding experience at a time.
Existing Reward
Card Holders
If you're already part of the family with a physical reward card, your journey to even more amazing rewards is about to get a whole lot smoother. Simply complete our hassle-free form, and voilà! We'll work our magic to transfer over your hard-earned points, and in return, you'll receive an exclusive link to download our New Rewards App.
New to Rewards
Getting started is a piece of cake (or a sip of your favorite brew)! Just download our app, set up your account, and get ready to immerse yourself in a world of delightful perks. When you visit us, a simple scan is all it takes to start racking up those points and treating yourself to something special.
Frequently Asked Questions
I don't have a smart phone, can I still join the Rewards Scheme?
Yes, you will be able to earn and redeem points without the app, however when you're paying the bill you will need to confirm your email address / phone number at checkout.
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I don't have an email address, can I still join?
Unfortunately you will not be able to join the rewards scheme without a valid email address.
I don't have an email address but I have a physical reward card, can I still use my existing points?
Yes, we will honour all existing points, even if you cannot move onto the new scheme, please ask member of staff who will be able to help.
I've filled out the form but I haven't received an email with my link to download the app, what should I do?
Please allow us 48 hours to transfer over your points to the new scheme and send your link. If you've not received the email after this time, please check your spam folder. Should the email not be there, please get in touch via the button below.
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I registered for the app without requesting the transfer of points from the old scheme, can I still have them transferred?
Yes don't worry, please use the button below and send us your physical card number and we'll take care of the rest.
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I have a Gold Card, do I still get my discount?
Yes, you will still receive your discount however you will need to hang on to your gold card for now to show at checkout to be able to get your discount.
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What is a gold card and can I get one?
Gold cards are cards which were able to be purchased which entitled the holder to additional discounts. Unfortunately due to recent price increased outwith our control, we've paused the sale of new gold cards. All existing gold cards will be valid until the expiry date written on the card.